FRIDAY, OCTOBER 2, 2026 · ISSUE #25

THE OPEN

Friday. Thanks for spending another workweek with Still Monday. Keep voting, keep replying and keep forwarding these issues to the humans who still appear on your org chart.

That distinction matters today.

Because nearly half of workers in one major global survey said something rather extraordinary:

They now spend more time managing AI than doing the work AI was supposed to help with.

Congratulations on the promotion.

There is no raise.

Let’s get to work.

BIG STORY

Congratulations. You’re a manager now. Your employee is a bot.

Management used to require people.

An employee would perform work.

A manager would explain what needed to happen, review the output, correct mistakes, make decisions and take responsibility.

AI has introduced an interesting organizational innovation.

You can now perform both jobs.

Boston Consulting Group surveyed 11,749 workers across 14 markets for its 2026 AI at Work study. Forty-seven percent said they now spend more time managing and directing AI than doing the work itself. BCG Global

Think about what “using AI” increasingly means.

You provide instructions.

Supply context.

Set standards.

Review performance.

Catch mistakes.

Give feedback.

Ask for revisions.

Decide whether the output is good enough.

Escalate the difficult cases to yourself.

That sounds suspiciously like management.

Except the new direct report has no salary, works overnight and occasionally invents a statistic with breathtaking confidence.

The transformation is happening faster than companies are rewriting roles around it.

BCG found that 72% of respondents said AI had significantly changed the skills expected in their jobs, while only 36% believed they had received adequate upskilling. BCG Global

And there is another paradox.

AI really is saving time.

Among frontline employees who regularly use it, 42% said they save at least eight hours a week—an entire working day. Yet 66% said they receive limited or no guidance on what they should do with that saved time, and more than half said the time is not being redirected toward more strategic work. BCG Global

This is where tool adoption becomes organization design.

Buying AI is relatively easy.

Redesigning the job afterward is much harder.

If software drafts the report, what should the analyst do with the saved time?

If an agent handles routine support tickets, what does the support person now own?

If AI generates ten campaign concepts in seconds, is the marketer’s job now creation—or judgment?

If one employee can supervise several automated workflows, what does good performance look like?

These are management questions.

Companies that never answer them often create a predictable outcome.

The employee becomes faster.

The company notices.

The employee receives more work.

BCG found 41% of AI users reported increased cognitive load, while 67% said simpler tasks had increasingly moved to AI, leaving more complicated work behind. Sixty percent said the standard for work considered “good enough” had risen. BCG Global

So AI can remove the easy parts of the job while simultaneously making the human portion harder.

That is not necessarily bad.

Humans probably should spend more time exercising judgment than copying data.

But if the job changes that dramatically, companies should acknowledge the change.

New responsibilities require new skills.

New skills require training.

And when an employee becomes responsible for supervising systems that affect business results, eventually somebody may ask whether the job—and compensation—still match the title.

Welcome to management.

Your team is running version 7.4.

WORTH KNOWING

01 / AI adoption is no longer limited to enthusiasts

BCG found 74% of frontline white-collar employees were regular AI users, up 23 percentage points from 2025. BCG Global

“Do employees use AI?” is rapidly becoming yesterday’s question.

The useful one is what happens after they do.

02 / Workers think agents will take over a lot more

Sixty-one percent of BCG respondents believed AI agents could perform at least half of their current jobs within the next three years. Yet more than half said they still had only a limited understanding of what AI agents actually are. BCG Global

Confidence and comprehension remain excellent coworkers.

03 / Companies are already seeing skill erosion

Half of senior executives in another BCG study said they were observing de-skilling in their organizations, and more than 60% expected it to become a material threat within three to five years. BCG Global

Automating thinking works extremely well.

Occasionally too well.

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WORK SMARTER

Manage AI like a very fast junior employee

Before giving AI an important task, specify four things:

CONTEXT: What does it need to know?

OUTCOME: What exactly should be produced?

STANDARD: What does good look like?

REVIEW: What must a human verify before the work is used?

If the task matters enough to affect a customer, employee, payment, or decision, define the review step before you automate it.

Speed without review is simply faster uncertainty. Give every automation an owner, a limit and a stop button

Before an automated workflow runs without supervision, someone should know what normal behavior looks like and what abnormal behavior costs.

Define who owns it. Set a reasonable ceiling. Decide what triggers an alert. Make sure somebody can stop the process quickly.

Experimentation is good.

“Let’s see what happens” becomes less charming around Day 4 at $10,000 per day.

MONEY

New responsibilities eventually need new pricing

If an employee occasionally uses AI, that does not automatically justify a raise.

But if the organization permanently changes the role—asking someone to design workflows, supervise agents, validate output, manage exceptions, and take accountability for automated work—that is real scope.

The compensation conversation should follow the job.

Not the old job description.

A company cannot indefinitely say:

AI changed everything about your role.

And then add: Except the salary band.

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STILL MONDAY

NEW TEAM STRUCTURE

MANAGER: How many direct reports do you have now?

EMPLOYEE: Four.

MANAGER: I thought you were an individual contributor.

EMPLOYEE: I am.

MANAGER: Who are the four?

EMPLOYEE: Claude, Copilot, ChatGPT, and an agent Finance built.

MANAGER: How are they performing?

EMPLOYEE: We need to talk about Finance’s agent.

ONE MORE THING

BCG found something surprisingly positive too.

Two-thirds of regular AI users said the technology had improved their job satisfaction, even while 41% reported greater cognitive load. BCG Global

People can enjoy a tool while finding the new job it creates harder.

Both things can be true.

That may be one of the most important management ideas of the next few years.

Before you go...

That’s the week.

Vote below and tell us whether your job has already turned into some version of managing machines.

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Technically Friday. Emotionally your bots are still working.

Have a good weekend.

— The Still Monday Desk

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